Return and Exchange Policy You have 21 days from the date of shipping to receive a refund to your credit card, after which you will receive a store credit. We recommend you ship your return items via UPS, Fedex or other national shipping company, or via USPS. We strongly recommend you insure the package in case the shipment is damaged or lost in transit. Your original method of payment, excluding shipping and handling charges will be refunded. You are responsible for all shipping charges on exchanges and returns. Shipping charges and return charges can not be refunded. Contact us for a return Authorization Number. Phone: (407) 287-7676. 9:00-5:00 EST Exchanges Exchanges are treated as returns. To exchange your item for a different size or color please call or email us with your request. You will be charged for the new item when it ships out and you will receive a refund for the item you send back once we receive it. Shipping Domestic Shipping All Domestic Orders (Orders shipped within the US ) are processed within 5 days of your order being placed. This means when you order, it may take 3-5 business days to package your order and ship it out. Please contact us if you need your package to ship immediately. We ship First Class Mail and Priority Mail. Orders of one item such as a Fashion Top will be shipped First Class Mail. Any orders of 3 or more garments automatically qualify for Priority Mail shipping at no additional cost to you. * First Class Mail (Domestic Orders) arrives within 3-5 business days. *Global Priority Mail (International Mail) usually arrives within 4-6 business days. Please keep in mind that international orders may have longer delivery times depending on the Country's customs department. International Shipping All International Orders ship within one week (or sooner) of the order date. We use AIR MAIL which takes anywhere from 7-14 business days in delivery time. If expedited services are requested, please contact us by phone (407) 287-7676 to discuss the fees and method of shipping available. We ship All International Orders by United Parcel Service. The UNITED PARCEL SERVICE is our primary method of shipping in the United States . International orders including Canada and Overseas are shipped by UPS and all duty taxes are the responsibility of the receiver. We will ship to FPO and APOs via USPS. Please allow 3 to 5 business days for your order to be processed before it's shipped out. Orders are processed in the order they are received. Customer Privacy Policy |